Please note that late set-up/entry or early shutdown/departure is not permitted under any circumstances. At the end of each day, there will be a controlled shutdown directed by one of our team, which may differ slightly earlier or later to the times stated below. Vehicles are not permitted to move on-site until explicitly authorised by the Event Manager.
Please note, all times are subject to change at short notice.

Friday, 7th June 2024 ◇ Set-up
Friday set-up is only available with written permission at least two weeks priors prior to the event.
Those with permission may set-up between 15:00 and 18:00.

Saturday, 8th June 2024 ◇ Set-up + Shutdown
Saturday set-up is permitted between 07:00 and 10:00 (vehicles are only permitted between 07:00 and 09:45).
Shutdown is permitted between 20:00 and 22:00 (vehicles are only permitted between 22:00 and 23:00).

Sunday, 9th June 2024 ◇ Shutdown
Sunday shutdown is only available with written permission at least two weeks prior to the event.
Those with permission may shutdown between 11:00 and 13:00.

Overnight
If you intend to leave equipment overnight, this is at your own risk. Please notify us at least two weeks prior to the event, otherwise this may be refused. If the weather is poor, you may be instructed to pack down any gazebos + marquees for safety. No property should be left overnight, without prior permission from the Event Manager. In all circumstances, Pride Canterbury cannot guarantee or be held responsible for the security of any assets left on-site outside of event hours.

Public Opening Times
The times we are open to the public can be found on our Pride Festival page. It’s expected that you continue trading throughout this time.

There is no parking on-site + vehicles may not remain on-site during the event. Exceptions to this are only with written permission from Pride Canterbury. Please refer to our General T&Cs for specific terms and conditions related to vehicles.

Parking can be difficult in Canterbury; we recommend arriving early (within the set-up + shutdown times stated above) to ensure you can park. Car parks surrounding the event site will have reduced capacity or may be closed as a result of our event. Click here to see all available car parks.

Gazebos, marquees, tables + chairs cannot be provided by Pride Canterbury; please source these yourselves. These are considered temporary structures and must be secured appropriately.

There are no water or gas services on-site. Electricity can only be provided to food + drink vendors if requested in your application and approved in-advance (a surcharge will be incurred which must be payable at the end of the event). Our electricians will be on-site throughout the event to ensure the requirements you requested have been met. Please remember that all portable electrical appliances must have an up-to-date PAT certificate.

Please ensure you have submitted a copy of your latest and current in date Gas Safety Certificate.

Please ensure that you bring your own fire safety equipment with you on the day.

Due to the limited WiFi within Canterbury, we cannot offer any WiFi services for card payments. We have found that card-payment machines can be temperamental during the busy event, so we are strongly advising all vendors to carry a cash float, in-case the local network has any issues.

In the week leading up to the event; you will be contacted with finer details about locations. Pitches will be pre-allocated + provided on-the-day when you arrive. Pitch positions will be offered based on the pitch you purchase. If you require a specific pitch, please speak to your Account Liaison.

Access to collect your accreditation will be from Castle Row, via the main ring road where you will be met by a member of our team. Navigate to what3words location ///longer.chef.thing. On entry, you will be met by one of our team who will confirm your pitch location, provide accreditation + direct you where to go next.

We have an entrance to allow speedy exit + re-entry during the day, only for approved traders. When you arrive at the event, you will have been provided with accreditation for accessing this. This will be via Marlowe Avenue.

If you have staff arriving later in the day, you will be required to issue them directly with their accreditation to use this entrance. If you cannot do this, then they must enter via Castle Row Car Park (the Main Entrance).

It is expected that you will limit any unnecessary waste and leave your pitch clean + presentable, as you will have found it. We will have a dedicated cleaning team during the weekend, but we ask that you use and encourage people to use the bins provided around the site.

If you are looking to book an exclusive partnership, please contact us to discuss — we’d love to hear from you! Please do not assume you have an exclusive trading agreement with us, unless explicitly confirmed in writing.

We review applications carefully for the trading + promotion intentions you have requested. You must not trade or promote anything outside of this, without asking us to amend your application, as this could result in a clash with an exclusive agreement. We also use this information to provide you with the most suitable pitch location, so it’s important this is accurate. Please contact us if you need to check your application.

No products in glass bottles may be sold. No products must be given in glass packaging.

We will not be accepting stall holders or vendors who sell drinks; with the exception of plastic bottled water.

Unless otherwise permitted in writing, traders are limited to selling bottled water only at a fixed price of £2.00 for a 500ml bottle, in 2024. There are free water refillable stations for attendees on-site. Coffee Vendors: soft drinks are to be sold at £2.00 per 330ml can, in 2024.

Donations cannot be collected without prior written permission from Pride Canterbury.

Any potential allergies (i.e. nuts) must be clearly signposted for customers. Please make sure that you clearly list a list of allergens in your food to avoid allergic reactions from event participants.

Please ensure that you submit an electronic copy of your most recent Food Hygiene Rating Certificate and the Food Hygiene & Safety certificates for those attending and working at the event.

Any and all traders are required to use more sustainable alternatives to single-use plastics. The following are examples; but not a definitive list: wooden cutlery, no single-use plastic carrier bags and cardboard food packaging containers. Pride Canterbury is a responsible event. If it is essential that you use single-use plastic for food safety purposes, please discuss this with your Account Liaison for permission.

If you encounter an emergency at your pitch, please notify the nearest member of security. In the event that the wider event encounters an emergency, please quickly close your stall + make it safe, then follow all instructions from security.